How We Deliver

What do you charge for delivery?

We offer FREE SHIPPING for deliveries anywhere in Portugal. Shipping to anywhere in the EU is 4.99 €

How long will delivery take?

We try to deliver within 4 - 10 working days to most areas in the EU.

I have not received my delivery, and the stated delivery time has passed?

On rare occasions or in remote areas delays can happen. If the expected delivery times are exceeded significantly, please contact admin@craftkreatively.com with your order number.and we will try to work out what has happened with your shipment and update you accordingly. Rest assured that you will receive your shipment, even it means we have to send you a replacement.